Automatically Capture Knowledge

Whether it is troubleshooting, remediation or routine DevOps tasks, users need structured knowledge that can pave the way for automation. DagKnows automatically captures this raw human knowledge and structures it for reusability and automation.

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Turn Knowledge into Action

DagKnows lets you embed scripts in your structured knowledge and makes it actionable.
Our powerful natural language search engine pulls and executes your most relevant runbook, reducing MTTX.

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Collaborate Effectively to Resolve Issues

DagKnows’s intelligent and interactive shell reduces context switching by bringing together the machines, tools, knowledge base, and runbooks into a single, unified interface. Quickly share a URL to this shell and collaborate with the team to resolve issues.

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Leverage OOTB Runbooks Libraries

Take advantage of 100s of our out-of-the-box runbooks to troubleshoot within AWS, Azure, GCP, and more.

Designed with customization in mind, they are ready to fit into any DevOps workflow so you don’t need to reinvent the wheel.

Easily Integrate With Your Tools

We focus on what we do best and integrate with other industry leaders for monitoring, alerting, and IT service management.

  • Automate troubleshooting and reduce MTTR
  • Automate remediation and reduce your ticket volume

Why Use DagKnows

Accelerate your DevOps journey!

Capture tribal knowledge

Capture knowledge from your team’s experts in real-time as they troubleshoot, so anyone can be the expert next time around.

Reduce Mean Time To Resolution

Our unique combination of knowledge capture, automation, and collaboration, reduces the mean time to resolution (MTTR) by 45% or more.

Automate Troubleshooting

Turn human knowledge into automatic runbooks, so you can perform root cause analysis with minimal effort.

Minimize escalations

Empower engineers to resolve problems on their own with the help of advanced documentation and automation resources.

DagKnows helps DevOps/SRE be 10x productive in what they do. It enables users to convert tribal Ops knowledge into structured knowledge graphs that can be used as automation runbooks.

This results in highly reusable and reliable automation that can be:

  • Searched easily for contextual resolution

  • Executed to troubleshoot and remediate issues

  • Shared with the group to elevate their expertise and productivity

  • Deployed to prevent future issues